✨ Luxury African Braiding — Book Your Appointment Today  |  Call (240) 814-7410  |  Greenbelt, MD
Important Information

Hair Policy & Booking Terms

Please Read Before Booking

Understanding Our Policies

At VIP Braids By Yvonne, our policies are designed to protect both your hair health and the quality of service we deliver. By booking an appointment with us, you agree to the terms outlined below. These policies ensure that every client receives the exceptional VIP experience they deserve, and that Yvonne's time and expertise are respected. Please read carefully before booking.

Deposit Policy

  • A $50 non-refundable booking deposit is required to confirm and hold your appointment date and time.
  • The remaining balance is due in full at the time of your appointment.
  • Deposits can be paid via Zelle, Cash App, PayPal, or credit/debit card.
  • Your appointment slot will NOT be reserved without a deposit — the slot remains available to other clients until a deposit is received.
  • The $50 deposit is non-refundable once paid, regardless of the reason for cancellation.
  • With 48+ hours notice, your deposit may be applied toward a rescheduled appointment within 30 days.
  • If you choose to change your braid style after booking, please notify us at least 48 hours in advance. A price difference may apply.

Note: The $50 deposit secures Yvonne's time, materials preparation, and scheduling slot. It is non-refundable — please book only when you are certain of your appointment.

Cancellation Policy

  • Cancellations must be made at least 48 hours before your scheduled appointment time.
  • Cancellations made with 48+ hours notice: your deposit may be applied to a future appointment rescheduled within 30 days.
  • Cancellations made within 24 hours: deposit is forfeited and cannot be applied to a future appointment.
  • Same-day cancellations or no-shows result in automatic forfeiture of the full deposit.
  • Repeated cancellations (2 or more) may result in requiring a full payment upfront for future bookings.
  • In the event Yvonne must cancel due to an emergency, your deposit will be fully refunded or applied to a rescheduled appointment of your choice.

Arrival & Punctuality Policy

  • Clients must be on-site and ready at least 30 minutes before the scheduled appointment start time. This allows time for consultation, hair assessment, and setup.
  • Please arrive on time. A 15-minute grace period is extended as a courtesy.
  • Arrivals 15–30 minutes late: the appointment will proceed, but the session duration remains the same. Styles may need to be modified.
  • Arrivals 30+ minutes late: the appointment may be cancelled at Yvonne's discretion, and the deposit will be forfeited.
  • If you know you will be late, please call or WhatsApp us immediately at (240) 814-7410.
  • Repeat late arrivals may result in being required to book at the end of the day only.

Tip: Plan your travel time carefully. Greenbelt traffic can be unpredictable. Arriving 30 minutes early ensures your full session and the best experience!

Payment Terms

  • We accept: Cash, Zelle, Cash App, PayPal, and major debit/credit cards.
  • Full payment is due at the completion of your appointment before leaving the salon.
  • Hair extension costs are separate from the service price and are the client's responsibility.
  • Prices are as listed in our pricing guide and may be adjusted based on hair thickness, density, or other factors determined during consultation.
  • Tips are welcome and greatly appreciated — they are never expected but always cherished.
  • No partial payments or installment plans are offered.

Hair Length Requirements

  • Jumbo / Large: No strict minimum length required.
  • Medium: Natural hair must be at least 3 inches long.
  • Smedium: Natural hair must be at least 2.6 inches long.
  • Small: 2.1 inches minimum. Short hair surcharge ($50) for 2.1–2.5 inches.
  • Extra Small: 1.8 inches minimum. Short hair surcharge ($80) for 1.8–2 inches.
  • Extra Extra Small: For hair 1.5–1.7 inches. Short hair surcharge ($100) for 1.5–1.7 inches.
  • Mini Braids: For hair 1–1.4 inches. Short hair surcharge ($130) for 1–1.4 inches.
  • Hair under 1 inch is NOT eligible for braiding at this time.

Important: Hair must be measured when stretched and straightened, not in its natural coiled state. If you are unsure of your hair length, contact us before booking and we will guide you.

Hair Preparation Requirements

  • Hair must be washed and deep conditioned 1–2 days before your appointment.
  • Hair must be fully detangled — no matting, no knots, no excessive tangles.
  • Hair must be blown out or stretched so the length can be accurately assessed.
  • Avoid heavy oils, butters, or greases the day of your appointment — these make braiding difficult.
  • Hair must be completely dry — wet hair cannot be braided.
  • Excessive buildup, loc'ed hair, or heavily matted hair will require an additional detangling fee or may result in appointment cancellation.
  • Do NOT come with hair already in braids, twists, or extensions — unless booking a take-down appointment.

Session Duration & Client Comfort

  • The minimum appointment is 3 hours. Most knotless braid styles require 3–8 hours.
  • Smaller braid sizes (Small, XS, Mini) may require 8–12+ hours. Plan accordingly.
  • Clients are welcome to bring food, snacks, and entertainment (tablet, headphones, books).
  • Children must be accompanied by an adult at all times.
  • If you have scalp sensitivities or medical conditions, please inform Yvonne before the session begins.
  • Yvonne may take short breaks for complex styles — this does not affect the quality of your braids.

Refund & Satisfaction Policy

  • The $50 booking deposit is non-refundable in all cases once paid.
  • With 48+ hours notice, the deposit may be applied toward a rescheduled appointment within 30 days.
  • If you are dissatisfied with any aspect of your service, please raise concerns before leaving the salon. We will do our utmost to address any issues immediately.
  • Adjustments and fixes are offered at no charge if requested at the time of your appointment.
  • No refunds are issued after a client has left the salon.
  • Style changes or redo requests after 24 hours of appointment completion may be subject to additional charges.

No Smoking & Vaping Policy

  • Smoking of any kind is strictly prohibited on and around the premises — including cigarettes, cigars, marijuana/weed, and vapes/e-cigarettes.
  • This policy applies before, during, and after your appointment — both inside and immediately outside the premises.
  • Please abstain from all smoking and vaping for the full duration of your visit out of respect for Yvonne, other clients, and the salon environment.
  • Clients who arrive smelling strongly of smoke may be asked to reschedule. The salon atmosphere must remain clean and comfortable for everyone.
  • Violation of this policy may result in immediate termination of the appointment without refund.

We appreciate your understanding. Our studio is a clean, welcoming, and health-conscious environment for all clients and staff. Your cooperation makes a better experience for everyone.

Policy Summary

$50 Non-Refundable Required to confirm booking
48-Hour Notice For rescheduling within 30 days
Arrive 30 Min Early Be on-site before session starts
Hair Must Be Ready Washed, detangled, and dry
No Smoking / Vaping Strict no-smoking policy on premises
Book Appointment Have Questions?

These policies are effective as of September 2026 and are subject to change. Please check this page before booking.

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